Checking the questions that are asked by other players can be quite helpful to anyone who is looking to learn more about how the gambling world works. This is why we have gathered for you some of the most commonly asked questions in the form of (Q & A) as to help you gain a better understanding of online gambling and the casino industry. Therefore, before you start searching via other resources, read through the questions and answers listed below first.


Q: How do I start?

It’s easy. Just follow these 3 steps:

  • Download the free Casino Action software
  • Open an account
  • Start playing and experience the excitement of Casino Action


Q: How do I connect to the Casino?

To login at Casino you must first make sure that you are connected to the internet. Do this as you would normally if you were going to visit any site on the Internet.

  • Double click on the Casino Action logo which should be on your desktop. If not, you can go to the start menu and under programs find Casino Action
  • The program will load and automatically take you to the casino (cruiser) menu.
  • Click on the connect button.


Q: How do I register as a player at the Casino?

When you begin registration at the casino you will be asked to choose a password and to enter your name and email address. Please take care entering these details as they will be used for verification and as a mailing address for your winning. Also remember that the password is case sensitive.

Shortly after, you will receive your unique username which will usually start with 4 or 5 characters, followed by a series of numbers.

Please take special care with your password, the same as you would with any other password you have that deals with real money. Don’t give it to anyone else, even if contacted. We don’t need to know your password in any emails or contacts with the help desk as our security is so tight that no one at Casino Action knows your password. As always if there is a chance that children or other adults may use your computer then we recommend that you don’t use any facility that remembers your password.

If you haven’t received your username within 5 minutes there may have been a problem with transmission so you can try resending the form or contacting the help desk.

Once you have received your username you can click the connect button and enter your username and password and you will immediately be connected to the casino and you are now ready to start playing.


Q: What is the house edge?

The house edge is a term used to describe the mathematical advantage that a casino has in all the games it offers. It is typically expressed as a percentage, and this percentage relates to the ratio of the expected loss to money wagered. For example, in a game with a house edge of 1% you would expect to lose $1 for every $100 wagered (in the long run).

It is because of the house edge that casinos always make an overall profit, even though they don’t win every bet placed by players. In very basic terms, the house edge in most games is down to the simple fact that the odds of winning are greater than the odds paid. In European roulette, for instance, a bet on a single number has a 36:1 chance of winning but pays out at only 35:1.


Q: Can I win playing casino games?

Yes, you can. The random nature of casino games gives you every chance of overcoming the odds; you essentially just need to get lucky. The fact that the odds are against you means you will almost certainly lose in the very long run, but it is quite possible to win in the short term.


Q: Are casino games all about luck?

All casino games are primarily based on luck, and many games are entirely based on luck. In some games, however, there is also an element of strategy involved. Although there is no game where you can use strategy to overcome the house edge, there are games where you can effectively minimize the effect of the edge by playing the “right” way.


Q: Why do people play casino games?

Some people assume that playing casino games is foolish, because of the fact that you are so likely to eventually lose money. However, this ignores the fact that they can be a lot of fun. Many players view them as a form of entertainment, where the chance of winning money simply adds to the excitement. Any money lost is essentially considered as the cost of the entertainment.


Q: Which are the best games to play?

There is a strong argument that the “best” games to play are those with a low house edge, as these should cost you less money in the long run, but it’s ultimately down to the preferences of the individual. If you want to try and make your money last as long as possible, then the low house edge games probably are the most suitable. If you want to try and go for a big jackpot win however, the slots might be a better option. You could also argue that the best games are simply the ones that you enjoy the most.


Q: Is casino gambling expensive?

It can be, but it doesn’t have to be. You can spend as much or as little as you want to really, and you certainly don’t need hundreds or thousands of dollars. The minimum bet at most casinos is usually fairly low, so you can play with whatever amounts you feel comfortable with. As long as you set a budget, and stop when you have spent it, you basically have complete control of how much you spend.


Q: Should I tip the dealers?

This is entirely up to you, and there is certainly no obligation to do so. In casinos in some parts of the world it is very much considered good etiquette to leave a tip if you have a nice win, but it’s still your decision. You might want to consider that dealers are not generally very well paid though. Our view is that you should definitely tip at least something if you feel that a dealer has contributed positively to your overall gaming experience.


Q: Are casino winnings taxable?

Casino winnings are taxable in some parts of the world, but not in others. It may also depend on whether you are a resident of the country you are playing in, or visiting from overseas. Other factors may also be the amount won, and whether you are playing online or at a land based venue. If you happen to win a large amount then you should probably take advice from a qualified professional about any tax liability you may have.


Q: Should I use a betting system?

There are plenty of casino experts who will tell you that you should steer well clear of betting systems. This is perfectly valid advice really, as there is no betting system which will improve your chances of winning and some systems may actually result in you losing more. We don’t believe there is anything particularly wrong with using them though, providing you understand that they can’t overcome the house edge and you are aware of the potential pitfalls.


Q: Can I get addicted to casino games?

Some people would have you believe that if you start gambling, of any kind, you are destined to end up getting addicted and losing all your money. This is simply not true. Casino games most definitely can be addictive, but it’s by no means a certainty that you will get addicted. It is important that you are aware of the risks though, and that you gamble responsibly. If you ever fear that you might be getting addicted, you should stop immediately and seek help.


Q: Since online gambling is played through a computer and since there is no one watching and no casino cameras, this means that it is a lot easier to count cards or even use the internet or software to help me make decisions that can be very helpful, particularly at the blackjack table, right?

Yes, that is true; you can count cards and even use software that will help you count them. On the other hand, almost every online casino shuffles the deck of cards after each round which kills the purpose of counting cards.


Q: While playing online, is there a time limit for each hand?

Since most casino games are single player games, you can take as much time as you want to make a decision. On the other hand, if you are playing at a multi-player table or a live dealer game, there will be a time limit for each hand.


Q: The winnings that I make while gambling online, are they taxable?

Yes, they are. Any winnings that you make from online gambling are taxable. (Check with your local jurisdiction)


Q: Will the casino report the winnings to the IRS?

No, casinos will not report it to the IRS, but you are on the honor system to report these online gambling winnings.


Q: Are these winnings taxable if I am gambling on an offshore casino?

Yes, it does not matter where you are gambling, any income from online gambling, regardless of its location is taxable.


Q: If I have won a large amount of money, should I cash it out all at once? Will it affect my taxes?

Cashing it all out or bit by bit is your decision, and it will not affect anything, including your taxes. As mentioned before, casinos will not report these winnings, so you are on the honor system to declare the winnings on your tax return. You can also deduct any losses in the same year from these winnings.


Q: A group of investors and I are intending to build an online casino, so we have some questions regarding the matter. This includes how much capital do we need? Where is the best place to host it and what software should we use?

You will need almost one-million dollars to build a respectable casino counting in 1st-year losses, cash reserves and building the casino itself. The best location is variable; you ought to stick to regulated places of course, so you do not face legal problems. As for the software to use it is a matter of preference but three of the biggest names include Playtech, Cryptologic, and Microgaming. For more details, you can read the “Starting an Online Casino Article” as it discusses this subject in details.


Q: When I am registering an account at an online casino, I am asked to give my phone number, address, date of birth and my real name, should I put real info?

By all means yes, this is because this information can’t be used to harm you or hurt you. Apart from that, some of the shadier online casinos might discover that you have provided them with false information, and they can use it as an excuse to avoid paying you.


Q: What personal information should I not give?

The information that is mentioned in the previous question is sufficient but when the casino goes further and asks for sensitive details such as the social security number or your mother’s maiden name, it’s here when you draw the line. You will have two options; you can leave the casino, or you can provide them with phony information.


Q: While playing at an online casino for fun with practice credits, should it affect me when I start playing with real credits?

No, it definitely should not.


Q: As a blackjack player, I wanted to ask what is the best wagering system that I can use while playing blackjack at an online casino that gives players a small edge? What is the betting strategy that will maximize my wins while minimizing my losses over the long haul?

Flat betting seems to be the best choice. This is because regardless of how you wager, the expected return is the same. Flat betting minimizes volatility and ensures the preservation of the bankroll.


Q: This is my first time gambling online but the casino I choose did not allow me to make any deposits through my credit card, it says that my bank does not allow deposits for online casinos. I tried several times, but now I have been blocked. Is there a way to resolve this problem?

Many casinos do not accept credit card payments, especially if you live in the US. This is why the best way to get around this problem, especially if you are a US resident, is to use an online bank such as Neteller. Neteller is very similar to PayPal, but it does honor transactions and payments to online casinos.


Q: I want to enjoy playing at online casinos for free but if I give them my information, will they use it to solicit and advertise?

If you have provided them with your email, they will certainly use it to solicit you into playing with real money; some casinos will even send you a CD of the casino software if you provided them with your address. The reputable casinos will stop if you ask them to. As for the less reputable ones, they will not stop, and they might even sell your information to 3rd parties.


Q: I am new to online gambling, and I was searching for Cleopatra slot that resembles the land based one, but I couldn’t find it? Why?

Not every casino game is available online; however, with some searching, you will likely find other Egyptian or Cleopatra-themed slots that are similar to those in land-based casinos.


Q: I have been recreationally playing online casino games for quite some time, and now I have decided to play with real money. However, I noticed that when playing with practice credits, the casino uses Windows RNG, and when I play for real money, it uses the UNIX RNG. What does that mean and will it affect my odds?

These are two RNG (Random Number Generator) systems. Neither of them will change your odds or affect your probabilities of winning. Just know that Windows RNG is great for free play, but when there is real cash on the line, casinos use a proven RNG, which is the UNIX RNG.


Q: Everyone knows that online gambling is illegal in the United States. Should gamblers be careful when discussing online gambling escapades on forums (i.e. how much they lost or won while gambling online)? Many people share this information publicly, so wouldn’t it be somewhat simple for any DA to prosecute them?

To date, there has never been a case of a player being prosecuted for online gambling. In passing these laws, the effort was to stop players from getting their payments, which was resolved by moving the operations offshore. The laws against players exist but they are not enforced, and there are even well-known celebrities who have earned seats in major poker tournaments through online poker rooms.


Q: With Congress fighting against it, how do you see the future of online gambling in the U.S.A?

It is important to note that the U.S. only accounts for half of the market, as there are huge markets outside the country, one of the biggest being the United Kingdom. The U.K. is one of the biggest markets to regulate online gambling. However, as a way to respect the Unites States’ restrictions, online casinos and gambling operations in the U.K. do not accept U.S. players, making it more difficult for Americans to access reputable casinos and organizations. The problem here is that U.S. based players will be less protected and more likely to be cheated by a bunk online casino. Lobbyists for the online gambling industry are urging Congress to repeal the law.


Q: With online gambling being banned and deemed illegal, will I still be able to gamble and make deposits from the U.S. or will casinos track my IP address and forbid me from playing?

You can still enjoy online gambling as casinos that run operations from offshore locations are not obligated to follow the laws of the U.S.; most allow Americans to participate, but there are some that enforce U.S. regulations. As for deposits, using an online bank such as Neteller is extremely popular.


Q: If I play at an online casino, will I still be able to get my winnings through Neteller or by a bank check? If not, are my winnings worthless?

Neteller works just fine. Banks will likely accept the check because casinos do not print letterheads on checks. The winnings come in the form of a generic money check.


Q: If I try to cash my check from online gambling at the bank, will that get me in legal trouble? Will problems with the IRS?

No and no. The checks are not labeled and do not come with a casino or sportsbook letterhead; they come from generic accounts typically located in Canada. Also, paying taxes on your winnings is completely your responsibility. Players are on the honor system, so it is urged that you report winnings, but neither the bank or the online casino will ever report such winnings to the IRS.


Q: How do I know that the games at the casinos are not fixed in the favor of the casino?

Big-name online casinos are examined and audited on a regular basis. If you’re trying to choose an online casino, make sure you look into its auditing and testing history to make sure it has been properly regulated by trusted firms like eCOGRA. Also, licensing from a reputable gambling authority also guarantees fairness.

Q: When a casino advertises a payout percentage of 98% or any other number, what does this number represent and how is it calculated? How do I calculate my personal payout rate for a game?

The payout percentage is the ratio of the money a player wagers to the money they win. So if a casino has a payout percentage of 98%, it means that if a player wagers $1 million, he will win $998,000 and the casino will keep the remaining $2,000. Of course, when players recirculate the same money, the edge of the house will grind down the bankroll; in the end, players will retain a lot less than 98% of money wagered. The best way to calculate your payout percentage is to separate the money you bet and the money you win.


Q: Are online casinos legal?

Most online casinos operate entirely within the confines of the law. However, there are no global laws that apply to online gambling in every single part of the world. Countries generally have their own individual laws relating to online gambling, so the legality of online casinos will depend on where they are based and also where you live. Before playing at an online casino you should check that it is licensed in a jurisdiction where it can operate legally. You should also check that your local laws do not prohibit you from gambling online, although this is rarely the case.


Q: Do online casinos offer fair games?

Generally speaking, yes they do. The majority of online casinos provide games that are completely fair, using random number generators (RNGs) to produce the results. These RNGs are computer programs that ensure the outcomes of games are random, which means that players can expect similar results to the ones they would see in a live casino.

There are, unfortunately, a few online casinos that manipulate results to give them an unfair advantage, but these are very much in the minority. They are relatively easy to avoid too.


Q: Is my money safe at online casinos?

There are a few online casinos that probably shouldn’t be trusted, but your money is perfectly safe at most places. The top online casinos, such as the ones that we recommend, are generally operated by reputable and trustworthy companies. They will keep your deposited funds safe, and pay out any winnings within a reasonable timeframe.


Q: How do I deposit and withdraw money?

You will usually have a few different options for depositing and withdrawing. Credit cards and debit cards are accepted at most places, and these tend to be the most popular options. E-wallets such as PayPal, Neteller, and Skrill are also widely accepted, although this may depend on where you live. Other options include money transfer (using services such as Western Union and MoneyGram), bank transfer, and check.

The exact processes for depositing and withdrawing will be different from one casino to the next, but they are generally quite straightforward.


Q: Which online casino should I use?

There is no single answer to this question really, as there is no single online casino that could be definitively described as the best one to use. It really depends on several factors. If you live in the United States, for example, the best casinos for you will not necessarily be the same as for someone who lives in the United Kingdom. Any personal preferences or specific requirements you have need to be considered too.

The most important thing is to make sure that you use a reputable and trustworthy place to play.


Q: How many online casinos should I use?

This is entirely up to you. If you find one that you really like, and it offers everything you want, then there is nothing wrong with using just that one. Equally, there is nothing wrong with playing at a variety of different places.


Q: How do I join an online casino?

Most online casinos make it really easy to join. It’s usually just a case of visiting their websites and then entering a few personal details such as your name and email address. It typically takes just a few moments before you’ll be able to make a deposit and start playing.

Q: Do I need to download anything?

Some online casinos require you to download software in order to play their games, while others offer “instant games” that can be played directly from your web browser. Many places have both downloadable games and instant games.


Q: Which casino games can I play online?

You can play pretty much any casino game you could imagine. Virtually every casino offers a range of table games, card games, video poker games, and slot games. Many places have a huge selection, so it is very unlikely you won’t be able to find a game you enjoy.


Q: What are live dealer games?

Live dealer games offer a very different experience at online casinos – one that is almost like playing at a land based venue. They feature real life dealers at real tables, with all the action beamed directly to your computer screen via a live video feed. You play the games in the usual way, with the dealers acting on your instructions accordingly.


Q: Do online casinos work with Apple Macs?

Not all of them, but there are plenty of options for Mac users. A casino that offers instant games is usually compatible with Macs; it’s mostly the ones that only have downloadable software that tend not to be.


Q: Can I play casino games from a mobile device?

Yes, you can. A large number of online casinos have at least some games that are compatible with mobile devices, and some have specific apps that you can download to your device. These typically offer a decent selection of different games.


Q: What are casino bonuses?

There are several different types of casino bonuses, and they are basically extra chips that are added to your online account in exchange for making a deposit, or as a reward for your playing activity. They are available at most online casinos, usually to both new and existing customers.


Q: Why do casinos attach betting requirements to their promotions?

Casinos aren’t stupid: if they did not have betting requirements, players would just make a deposit, play a few hands and withdraw their deposit and the bonus, which would bankrupt the casino in no time.

Q: Why do casinos offer generous welcome bonuses that give free money?

Bonuses are the best way to attract players. But casinos do apply wagering requirements to the bonuses, so before players can withdraw their bonus, they will have to go through it numerous times and at the same time they are using their real credit. This way, they get players to make a deposit and wager it all multiple times.


Q: Some casinos do not allow players to meet wagering requirements while playing games such as Craps and Roulette. What is the reason behind this?

They do this because some players try to trick the casinos by placing money on opposite bets at these games to meet the wagering requirements. For example, players can bet 100 credits on Red and 100 on Black at the roulette table: if black wins, they will get 200 and lose 100 and vice versa. They place bets, but they do not lose credits if they lose the bet. It is the same with craps with the “pass line” and “do not pass line” bet. Other casinos will audit the player’s history, and if he met the wagering requirements by betting on opposites, they would not grant him a payout, which seems like the most logical solution to this.


Q: If I win too much per day at an online casino, (like 100$ or so) will I be labeled as an advantage player or be accused of counting cards and have my account closed? I do not count cards or anything; I am just lucky.

Just like land-based casinos, they do not catch a card counter by how much he wins but how he plays. For example, if you win a lot playing roulette, slots, and blackjack, you will not be accused of card counting. On the other hand, players who claim a bonus and cash out as soon as they finish the wagering requirements will raise some suspicions.


Q: How can I avoid abusing reload bonuses?

Reload bonuses are there to help players get some free money if they have lost all of their winnings, although it is not a direct or official requirement. It might raise some red flags if you withdraw and make another deposit at the same time to take advantage of the reload bonus. It is better to withdraw and leave some time before you make a deposit and claim the bonus.


Q: How do casinos profit from no deposit Bonuses?

While many casinos offer a free bonus without obligating players to make a deposit, most require players to make a deposit and meet wagering requirements to withdraw.


Q: Do all casinos shuffle after each blackjack hand?

Most casinos shuffle after each hand while some of them shuffle when a certain point is reached.


Q: Is Card Counting possible at online blackjack?

It is nearly impossible because the deck is shuffled after each hand, which kills the purpose of card counting.


Q: Can casinos delay my payments even if I have done nothing wrong?

Sadly, yes. Casinos are not regulated in regards to how they pay and can take as much time as they need to audit your winnings before they cash them out, especially if it is a big win.


Q: Is there limits on how much I can withdraw, even if I have won a big jackpot?

It depends on the casino itself, as some casinos will obligate you to withdraw it bit by bit while other casinos let you withdraw the entire jackpot at once.


Q: Will casinos charge fees for withdrawing the jackpot?

Some casinos might apply fees when you are asking for a check or a bank transfer, but it depends on the casino. Always read the terms and the conditions before engaging in any online casinos.


Q: Can the terms and conditions of promotions be tricky?

Trying to comply with the terms and conditions can be like walking through a minefield. Before making the decision to claim any bonus, make sure to read the Terms of Service page and understand it completely, so you know what you are getting into. You can also contact customer support through live chat, if it exists, to get more information about the terms or to clarify any questions.


Q: What is better, the flash version or the download version of a casino?

It is a matter of preference, but the downloadable version is often better because it offers an experience that is far more enjoyable, with better sound quality to go along with the massive gaming selection. On the other hand, the flash version, despite offering a smaller selection of games, does provide players with the convenience of playing immediately through their Web browsers without having to download any software. It is clear some people prefer the Flash or the Java-based version while others prefer the downloadable casino.


Q: What is the main difference between traditional and video slot games?

Today there is no any striking difference between the two types of the game. The first slots (traditional ones) were mechanical, but today all slot machines are based upon the same principle and use special software instead of real spinning reels. In most cases now traditional slot games are those with three reels, all the rest are video games.


Q: Are the results on the slots reels random?

YES. All the results on the slots machines are random as the machines operate with a Random Number Generator (RNG) which is constantly checked to make sure that the games are totally random and honest.


Q: Is it better to play slots online or in land casinos?

In fact there is very little difference between online and offline slot machines as they all are based on RNG and thus the results of the games are always independent. However, online casinos sometimes offer slot games with higher payback percentages up to 99%!


Q: Is it safe to give your credit card number over the Internet?

YES. All the casinos we suggest you visit are secure and you don’t have to worry about your money each time you make a deposit or wish to withdraw money. If you choose to play online please check first information about the casino, its license and any certificates to make sure that all money transactions are fair.


Q: Does a warm machine have higher chances of winning on it?

  1. No matter the temperature of the machine you have an equal chance of winning at any of them. Moreover, most of the real-life machines would be warm to touch because of the electronics inside of them, therefore ignore this factor.


Q: What is the best system for beating slots?

There is NO perfect system for beating slots. The main reason for this is that slots are based on luck only, therefore, you will not be able to find any special methods that will help you win when playing slots.


Q: What is bankroll management at slot games?

Bankroll management is a basic strategy for managing the gambling money during the game. It states that that player must not play with money he cannot afford to lose and must learn about stretching money over time.


Q: What bankroll is recommended for playing slots?

The size of the bankroll depends on the type of slot machine, its denomination and the period you want to play. On average, there are 360 spins in each hour of play and if to bet 2 coins at a time the player will need about $100 at quarter machines and $20 for nickel machines.


Q: Is it better to play a high denomination machine?

It is better only if you can afford to play them. These machines are most often offering a bit higher payout percentage, however if you can only afford to play them for a couple of spins it is better to try something else.


Q: Where can I find the payout percentage for a machine?

Real-life slot machines show the payout percentage on the side of the front panel. Some online machines do not show the payout percentage, but almost all online slots have payouts higher than 91% (the free slots you can find on our site provide payouts of 95%).


Q: Can there be slots with a 100% return?

Yes. Some casinos do offer 100% payout slots at their casinos to attract players. However, these games do not mean that you will be winning all the time, as these payouts do not come after each bet. Moreover, most of these games are slower and more boring than the rest, therefore not many players choose them.


Q: What slot machines have the highest payback?

The payback percentages vary from machine to machine and they depend on how the machines were programmed at a particular casino. However, traditionally it is believed that the high-roller slots provide higher paybacks than, for example, quarter or nickel machines. Therefore the higher the coin-denomination of the slot machine the higher the payback. But things can be different as it is the casino owners who decide on the size of the slot machine return.


Q: Do slot machines have the lowest payback compared to other casino games?

  1. Most slots provide better paybacks than other games. If you prefer to play games of luck you should definitely choose slots as at slot games you have a much better winning chance than, for example, at keno, wheel of fortune, craps and other table games.


Q: What are the benefits of slot tournaments?

The main advantage of the slot tournaments is the high money prizes and also the fun you can get from competing with other players. If you enter a freeroll you don’t have to pay an entry fee and that is why this type of slot tournaments is even better.


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